Schneider Electric™ recalls 1.4 million electrical panels due to thermal burn and fire hazards

Product Name:

Square™ D QO™ Plug-on-Neutral Load Centers, also known as Load Centers, Breaker Boxes, Electrical Panels

Risk:

The charging center can overheat, posing a thermal burn and fire hazard.

Reminder date:

June 16, 2022

Units:

Approximately 1.4 million (Additionally 289,000 were sold in Canada)

Recall Details

The description:

This recall involves Square D QO indoor, outdoor, and original equipment (OEM) plug-in neutral load centers that have been installed in homes, recreational vehicles, or commercial establishments, including restaurants. , manufacturing facilities and warehouses, commercial and other lighting. The circuit breaker boxes were sold in gray and come in different sizes (square and rectangular). The recalled circuit breaker boxes were manufactured between February 2020 and January 2022, with date codes between 200561 and 220233.

For outdoor installed load centers, manufacture date codes are printed on the inside of the unit cover or door or on the box itself when the cover or door is opened.

For installed indoor load centers, a qualified electrician can locate indoor date codes that are not visible to the homeowner.

Circuit breaker boxes with covers manufactured between December 2019 and March 2022 are also affected by this recall. The affected catalog/part numbers are located inside the electrical panel doors for the United States and Canada.

Catalog/Part Numbers of Electrical Panels Recalled in the United States and Canada

CQO116L100PGRB

QO130M200PRB

QOC30UFWG

CQO116M100PRB

QO140L200PGRB

QOC30UFWGW

CQO116M60PRB

QO140M200PRB

QOC30US

CQO124L125PGRB

QO142L225PGRB

QOC32UF

CQO124M100PRB

QO142M200PRB

QOC32UFW

CQO140L200PGRB

QO142M225PRB

QOC40UF

CQO140M200PRB

QO1816M200PFTRB

QOC40UFW

NQC20FWG

QO816L100PRB

QOC40US

NQC20FWGW

QOC12UF

QOC42UF

NQC30FWG

QOC12US

QOC42UFW

NQC30FWGW

QOC16UF

QOC42US

QO112L125PGRB

QOC16UF.W.

QOC54UF

QO112L200PGRB

QOC16US

QOC54UFW

QO112M100PRB

QOC20U100F

QOC60UF

QO116L125PGRB

QOC20U100FW

QOCMF30UC

QO116M100PRB

QOC20U100S

QOCMF30UCW

QO120M100PRB

QOC20UFWG

QOCMF42UC

QO120M150PRB

QOC20UFWGW

QOCMF42UCW

QO120M200PRB

QOC24UF

QOCMF54UC

QO124L125PGRB

QOC24UFW

QOCMF54UCW

QO124M100PRB

QOC24US

QOCMF60UC

QO124M125PRB

QOC30U125C

QOCMF60UCW

QO130L200PGRB

QOC30UF

QO130M150PRB

QOC30UFW

Remedy:

Schneider Electric is contacting all known retailers, distributors, owners and others who purchased or installed the recalled product directly. All purchasers and installers should contact Schneider Electric immediately to have recalled load centers inspected by qualified electricians to determine if replacement or repair is necessary. This inspection and any resulting replacement or repair are free of charge.

Consumers can find the catalog number and date code on the interior load centers inside the panel door. Consumers should contact Schneider Electric immediately to have the recalled load center inspected by a qualified electrician to determine if repair is necessary. This inspection and any resulting repairs are free of charge. Consumers who continue to use load centers while waiting for free repair should have working smoke alarms in their homes.

For uninstalled products, consumers should contact Schneider Electric for free repair or replacement.

Incidents/Injuries:

The company received an incident report related to a loose thread. No injuries were reported.

Sold to :

Schneider Electric authorized distributors and hardware and hardware stores nationwide and online including Home Depot, Lowe’s and Menard’s from February 2020 through January 2022 for between $90 and $1,660.

Manufacturer(s):

Schneider Electric USA Inc., of Lexington, Kentucky

Made in :

United States

accelerated marking

This recall was done, voluntarily by the company, as part of CPSC’s Fast Track Recall process. Expedited recalls are initiated by companies, who agree to work with the CPSC to quickly announce the recall and remedy to protect consumers.

About US CPSC

The U.S. Consumer Product Safety Commission (CPSC) is responsible for protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits anyone from selling products that are the subject of a Commission-ordered recall or a voluntary recall initiated in consultation with the CPSC.

For vital information:

Report a dangerous product