Meralco Provides Safety Tips on Using Electrical Appliances and Appliances Amid ‘Paeng’ Threat

Image by Kelly Sikkema via Unsplash

The Manila Electric Company. (Meralco) assured the public on Saturday that its personnel and systems are ready to respond to the potential impact of Severe Tropical Storm Paeng (international name: Nalgae).

The STS is expected to affect parts of its franchise area over the long weekend which coincides with the commemoration of All Saints Day.

In a social media notice, Meralco informed the public that its business centers will be closed from October 31 through November 1, both declared special holidays.

Despite this, the power company said staff listened to their customers’ concerns.

“We are one with the nation by observing All Saints Day. While Meralco Business Centers will be closed from October 31 through November 1, which are declared as special holidays, we would like to assure our customers that Meralco staff will be available 24/7 to respond to any problems and concerns related to our facilities,” Joe Zaldarriaga, said Meralco’s vice president and head of corporate communications.

“For a worry-free long weekend, we urge our customers to continue practicing electrical safety and energy efficiency measures,” he added.


Meanwhile, amid threats posed by STS “Paeng”, the power company issued safety tips on how to use electronics and appliances in the event of flooding.

These are the following:

  • Make sure the main power switch or circuit breaker is off. Make sure you are dry when in contact with an electrical installation.
  • Unplug devices from wall outlets. Turn off permanently connected equipment and unscrew all light bulbs if possible.
  • Remove mud and dirt from service equipment or main circuit breaker/fuse and its enclosure using rubber gloves and rubber-soled shoes.
  • Make sure all electrical wires, connectors and other wiring devices are completely dry.
  • When all electrical wires and accessories are dry and clean, the wiring system of all appliances should be checked by a licensed electrician. Do not turn on electrical appliances damaged by flooding.

Meralco gave similar advice on its social media accounts.

Communication channels

The company advised the public to keep all communication channels open and to charge their communication gadgets such as cell phones, laptops and radios among others.

He said simple energy efficiency practices would help electricity end users better manage their consumption. This includes turning appliances off when not in use, especially when you will be away for several days over the long weekend, unless appliances are designed to stay on, such as refrigerators.

Similarly, Meralco said the public can use its Device Calculator available through the Meralco mobile app, which lets customers know how much their gadgets and devices are consuming. This would help them better manage their monthly budget.

Power outage

Along with concerns about flooding and communication channels, power outages were also reported amid the severe tropical storm.

Those experiencing a power outage can contact Meralco through its social media accounts on Facebook ( and Twitter (@meralco).

They can also text their concerns to 0920-9716211 or 0917-5516211, or contact the Meralco Hotline on 16211 and 8631-1111.

The power company also has an online outage map to determine the power status of your respective areas and updates on resolution. The map can be viewed at this link. —Rosette Adel