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A Bedford Heights woman says most electrical outlets in the apartment have been out of service since March

BEDFORD HEIGHTS, Ohio (WOIO) – A Bedford Heights resident said most of the electrical outlets and light switches in her apartment stopped working on March 29 and the power outage issue has not yet been resolved.

Michelle Vaughn, who lives in the apartment, said: ‘I went into the kitchen and was like wait, I have no light!’

So she called the 24-hour maintenance team.

“He came over and he knocked the box over, and unscrewed the box from the wall, and was like, ‘Oh, I don’t know what happened,'” Vaughn explained.

According to a letter sent to Vaughn on April 29 by apartment management, the electrical issues were due to maintenance that had been done on the roof and they took $100 off his rent.

When the 19 News Troubleshooter visited on Friday, Vaughan flipped switches in the hallway, both bathrooms and both bedrooms.

Nothing lit.

She even showed us her kitchen where she has a good outlet, where she runs her appliances.

We discovered a few sockets in his living room that worked.

“You have 152 units here and if I pay $930 – that’s a lot of money,” Vaughn said. “You have the money to hire someone.”

A team from EDEN Housing, a nonprofit that helps Vaughan pay his rent, also came to check on the issue.

EDEN sent a letter to the apartment stating that the electrical issues had to be resolved within 30 days or they would withhold payment.

Almost 30 minutes after we arrived on Friday, a letter was placed on Vaughn’s front door.

He said an electrician would be there next week.

To be fair, we stopped by the rental desk to get his side of the story on the current issue and Monday promise.

No one was made available to meet with us.

However, a phone call from the apartment’s attorney, Lisa Friedman, was followed up with an email:

“There are no pending civil lawsuits regarding these matters. Our customer records indicate that all maintenance records are up to date and there are no outstanding requests for additional maintenance. My customer will follow up on complaints and maintenance requests newly reported by the tenant.”

Our team also contacted the town of Bedford.

We spoke with the mayor and the housing manager.

They told us they were aware of the issue and could confirm that they had not been notified that it had been resolved.

However, they knew that an electrician was working on the site.

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